Fiji Transfer FAQs
Practical answers for your airport pickup, resort transfer and island journey.
Before you book and travel
How do I book my transfer?
Choose Land Transfer or Island Transfer in the search bar, enter your route, dates and travellers, then select Next. Review the available vehicle or sailing and the booking details before payment.
Search for your transferCan I book an island ferry transfer?
Yes. Select Island Transfer to search between Port Denarau and your island or resort. Choose a one-way or return journey and your travel dates to see the available sailings and fares. Ferry services operate to their sailing schedules.
Explore island transfersWhich areas do your land transfers cover?
Destinations include Nadi, Denarau, Suva and the Coral Coast. Select your pickup location in the search bar to see available destinations and vehicles for your group. If your hotel or route is not listed, contact our team before booking.
Ask about your routeDo you offer child seats?
Child seats are available upon request and must be prebooked. Inventory is limited, so check the available extras when selecting your land transfer. Contact our team if you need help confirming a seat for your child.
Read the child seat policyWhat vehicles are available?
Our land transfer fleet includes 5 and 7 seater vehicles, 15 seater vans, a 22 seater bus and VIP Ford transport. Available options depend on your route and group size. Include your luggage requirements when choosing a vehicle.
Can I cancel my booking?
Cancellation charges and refunds depend on the timing and conditions of your booking. Read the terms before payment and contact Fiji Rides with your booking reference if you need to cancel or change an existing booking.
Read cancellation and refund termsWhere will I meet the team at Nadi Airport?
For prebooked airport arrivals, our airport team meets and assists guests at the arrival concourse. Keep your booking confirmation and contact details handy. If you cannot locate the team, call +679 6724244 for help.
Find our contact detailsWhat should I do if my flight changes or is delayed?
Contact Fiji Rides as soon as you know about a change to your flight or arrival time. Include your booking reference and updated flight details so the team can help with your transfer. The terms explain the conditions for delays and rebooking.
Read the flight delay policyCan I bring extra luggage, a surfboard or a golf bag?
The land transfer terms allow one standard suitcase per guest. Extra bags and oversized items, including surfboards, golf bags and prams, must be preregistered at least 24 hours before arrival. Extra space or a larger vehicle may cost more. Check ferry luggage conditions for your selected sailing separately.
Read the land transfer luggage policyCan I book a return journey?
Yes. Select a return journey in the land or island transfer search and enter both travel dates. Review the pickup and destination details for each part of your trip before completing your booking.
Plan a return transferNeed help with your trip?
Send our team your route, travel date and group size. For an existing booking, include your booking reference.
Contact the Fiji Rides team